Help

Below are a number of frequently asked questions. If you require any additional information or help, please do not hesitate to contact us.

What does it cost to register on JustCY.com?

Nothing. There are no registration fees for buyers or sellers.

How much does it cost for sellers to place listings?

Is JustCY.com secure?

Yes, your transactions are protected by the latest encryption technology.

How do I find what I'm looking for?

You have several options:

  • We offer a "quick search" bar at the top of our website for you to enter keywords and categories to search.
  • We offer an Advanced Search page for you to refine your search criteria.
  • If you already know what you are looking for, you can browse through the many existing categories on the website.

Can I save items to revisit later?

Yes. You can maintain your own "favourites" list within your account. Each listing on our site has an "add to favourites" link. Simply click that link and we will add that item to your favourites list.

What if I can't find what I am looking for?

You can set up search filters within your account area. Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.

How do buyers and sellers communicate with each other?

We provide buyers with the ability to contact the seller through a form that is accessible on each of the sellers' listing pages. The seller will then be notified by email of the buyer's questions and the seller can either reply via email or log in to their JustCY account and respond via our onsite messaging system. The seller can choose to keep their email address private.

What is a classified ad?

A classified ad is a listing of an item/event/service that an advertiser wishes to sell or provide. JustCY allows interested parties to contact the advertiser regarding a specific listing. A classified listing may vary in duration between 30-60 days.

Advice to buyers

We strongly advise buyers to personally inspect items before making any payment. JustCY is not responsible in the event that a seller does not make an item available to you. Buyers should only pay for an item upon pick up, after inspection.

Learn more about items

It is always in your best interests to learn as much as possible about an item and seller. Carefully read the listing details so that you are aware of what is being offered and what you will be receiving. Read the public questions posted on the ad to learn more. If you are unsure, take the time to post a question, or contact the seller via our integrated messaging system.

If you find any discrepancies between the listing title and the description, you may report it to us. To report any suspicious behavior, please contact us at support@justcy.com